![]() ![]() What to do: Wi-Fi that’s spotty or inconsistent from room to room is typically less of a speed issue and more of a distance issue. Scenario #4: Your speeds are fine in the same room as your router but weaker as you get further away. If you have a cable internet connection, though, and your speeds are drastically reduced during internet rush hour, you may want to consider switching to a DSL or fiber-optic connection where you won’t share bandwidth. What to do: Unfortunately, there’s not much you can do aside from trying to be online at different times during the day since this is peak internet usage time. Scenario #3: Your speeds are fine during the day, but are reduced between 7-11 p.m. Call your provider to see about getting a faster plan or consider switching to a new provider with higher speed tiers. As you add more devices to your home network, they require more bandwidth. What to do: There are really only two options here - either 1) only connect your devices while you’re using them and disconnect after you’re done, or 2) increase your internet speed. Scenario #2: Your speeds are fine when only one device is connected, but slow when multiple are online simultaneously. If you find you need to upgrade your equipment, here’s a list of providers and their compatible equipment: Your provider may need to issue a newer router or, if you purchased your own Wi-Fi router, it may not be compatible with your provider or plan. However, if your Wi-Fi speeds are significantly reduced (less than half of the speed you’re paying for), then it’s time to look at your equipment. What to do: First, it’s common for Wi-Fi speeds to be slower. Scenario #1: Your speeds are fine over a wired connection but weaker over Wi-Fi. This is where running multiple speed tests and doing a little investigating can help you determine if it’s an issue with your provider or something else. Several possible scenarios may result in slower speeds. If you suspect this is the case or can monitor access on an app and see authorized devices, change your password and review all of your security settings. Double-check who’s accessing your network – There’s always a possibility that a neighbor is piggybacking off of your network.Clear any clutter to ensure your router has open space around it. ![]() Make sure there’s no clutter – If anything is blocking your router, it may not be able to transmit the signal as strong as it has in the past.Refer to your user guide on how to check for updates. Download any software or firmware updates – If your modem or router hasn’t been updated recently, it may be the case that your equipment needs the latest software to operate properly.In fact, some internet service providers (ISPs) actually recommend rebooting your router every few months. Restart your modem and router – As any IT person will tell you, turning it off and turning it back on is a good first step.General recommendations to improve your speeds playing an online game) can help you pinpoint if the slower speeds are content related. Run a speed test while doing different activities – Running a speed test while performing different activities (such as listening to music vs.Try running a speed test in the same room as your router and in others further away to see if, and by how much, results vary. ![]() Run a speed test in different rooms – The strength of your wireless signal will weaken as you get further away from your router.Your tests may reveal that your speeds are slowed during internet rush hour but fine during off-peak hours. Run a test at different times of the day – Speeds can also fluctuate throughout the day, especially for cable internet subscribers who are sharing bandwidth with other users in their area.Run a test with just one device connected to the network and run another test with multiple devices connected to the network. Run a test with only one or multiple devices – The number of devices connected to your network will affect your speeds. ![]()
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